PRIVACY NOTICE

EFFECTIVE DATE: 10 SEPTEMBER 2025

At #IRLTraining, operated by Carrington Consulting (Pty) Ltd ("#IRLTraining," "we," "us," or "our"), your privacy is important to us. This Privacy Notice explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA").

RESPONSIBLE PARTY

Carrington Consulting (Pty) Ltd (Reg. No. 2023/795258/07) is the responsible party for the processing of personal information related to the #IRLTraining brand. #IRLTraining provides business training and education services for entrepreneurs and small business owners in South Africa.

Contact: hello@irltraining.co.za

INFORMATION WE COLLECT

We may collect the following personal information:

• Full Name and Contact Information
• Email address and phone number
• Business details and industry information
• Training preferences and workshop selections

• Website analytics data (e.g., IP address, browser type)
• Information submitted via training assessment forms
• Workshop completion records and certificates
• Payment and billing information

We process your data based on your consent, the performance of a contract, or our legitimate interests, in accordance with POPIA.

PURPOSE AND LEGAL BASIS FOR PROCESSING

We process personal information for the following purposes:

• To provide and deliver training services (performance of a contract)
• To communicate with workshop participants and prospects (consent/legitimate interest)
• To process payments and issue certificates (performance of a contract)
• To personalise training recommendations (legitimate interest)

• To analyse and improve our training programmes (legitimate interest)
• To comply with legal obligations (legal requirement)

DATA SECURITY

We implement appropriate technical and organisational security measures to protect your data from unauthorised access, loss, or misuse. This includes secure data transmission, encrypted storage, and access controls for our training platforms.

RETENTION OF PERSONAL INFORMATION

We retain personal information only as long as necessary:

• For active training services and workshop delivery
• Up to 24 months after workshop completion for certificate verification
• Up to 12 months after last contact for marketing purposes
• Longer where retention is required by law (e.g., tax, audit, training records)

DATA SUBJECT RIGHTS

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing and withdraw consent in certain cases
• Receive copies of your training records and certificates

• Lodge a complaint with the Information Regulator: https://inforegulator.org.za/

USE OF COOKIES AND TRACKING

Our website uses cookies to enhance your experience and provide personalised training recommendations. We use analytics cookies to understand how you interact with our content and improve our services. You can adjust your browser settings to refuse cookies if you prefer.

THIRD-PARTY SERVICES

We may use trusted third-party services for:

• Payment processing and billing
• Workshop delivery platforms and learning management systems
• Email communications and marketing automation
• Video conferencing for online workshops

These third parties are bound by confidentiality agreements and must comply with POPIA requirements.

CHILDREN'S PRIVACY

Our training services are designed for business owners and entrepreneurs. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

UPDATES TO THIS NOTICE

We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. Material changes will be notified on our website or via email. Please review this page regularly.

Last updated: 10 September 2025

CONTACT US

For any questions or concerns regarding this Privacy Notice, or to exercise your data protection rights, contact us at:

• Email: hello@irltraining.co.za
• WhatsApp: +27 74 658 1767

For more information on the terms governing your use of the #IRLTraining services, please refer to our Terms and Conditions.